
Frequently Asked Questions
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Boost your “Digital” CX by bridging the gap between AI and EQ
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The modern era of technology and computerization has made us neglect the human intellect and emotions. AI is evolving – and seemingly unchecked. Its supporters highlight promising advancements in customer service, data processing, and decision-making. On the other hand, detractors are quick to point out the wide-ranging effects of job loss and the concern that…
