Digital Strategy Meets Executive Clarity
Explore expert insights, columns, podcast episodes, and research designed to help business leaders make smarter decisions and accelerate enterprise transformation.
Media Recognitions
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20 Ways Executives Ignore Leadership Challenges—And Why It’s Risky
From hybrid schedules and technology shifts to growing employee concerns around purpose, trust and well-being, workplace expectations are changing in myriad ways that directly affect how leaders operate. In response, some executive leaders are staying heads-down, focused on day-to-day demands,…
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15 Ways Professional Coaching Can Drive Revenue Growth And ROI
Professional coaching engagements can lead to more than just shifts in mindset; they can also create measurable financial results. By investing in coaching for their organizations, leaders can unlock leadership potential, improve team performance and discover new avenues for increasing…
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20 Traits That Make A Professional Stand Out For Promotion
Being good at your job can lead to a promotion, but it’s far from the only factor leaders consider before making that call. You also have to demonstrate qualities that inspire confidence, trust and long-term leadership potential. Those who rise…
Podcasts
From The Nav Thethi Show
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Talk to Ads, Convert More: The Conversational AI Powerhouse
The emergence of conversational AI has revolutionized various industries, including digital advertising. With the power of natural language processing (NLP) and artificial intelligence (AI), these platforms have opened up new possibilities in Google Ads. This cutting-edge technology allows for human-like interactions, enabling businesses to better…
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Navigating Digital Marketing in a Volatile, Uncertain, Complex and Ambiguous World
Digital marketing is evolving rapidly, presenting opportunities and new challenges for brands looking to connect with audiences. As new technologies reshape consumers’ digital experiences, marketers must constantly adapt strategies and mindsets to keep pace. However, the sheer amount of change can feel overwhelming. The fluctuations…
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AI Customer Experience Ushers in a New Era of Engagement
In the ever-evolving landscape of customer service, the integration of Artificial Intelligence (AI) has ushered in a groundbreaking shift. This advancement signifies a technological change and a fundamental transformation in customer engagement strategies. AI enables businesses to foster deeper, more meaningful interactions, paving the way…
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Fueling Customer Experience Programs with Generative AI
Businesses are increasingly prioritizing the enhancement of customer experience across different industries. As a result, companies are striving to deliver personalized, efficient, and hassle-free customer service that meets evolving customer expectations. One of the technologies that have revolutionized this domain is generative artificial intelligence (AI).…
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The Leadership Mirror: Reflecting on Boss Behaviors and Team Performance
As a boss, you directly impact your team’s performance and overall job satisfaction. It’s essential to take a moment to reflect on your leadership style and evaluate how it affects your team. In this blog post, I’ll discuss the traits of a good boss as…
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The Power of Perception: Building Your Personal Brand for Success
Building your personal brand is crucial in today’s competitive world. It’s about your skills and experiences and how others perceive you. Your personal brand is your reputation, your image, and how people relate to you. In this blog, we will explore the power of perception…
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How Digital Transformation is Reshaping Transportation
The transportation industry constantly evolves, and digital transformation plays a huge role in shaping its future. From the use of technology to improve logistics operations to advancements in autonomous and connected vehicles, there are many ways in which digital transformation is revolutionizing the way we…
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CX Gone Wrong: 100 Common Pitfalls to Watch Out For
Customer experience (CX) is the new battleground for businesses. Whether you are a small business or a Fortune 500 company, delivering an outstanding CX has become non-negotiable. In today’s competitive environment, even the slightest misstep can result in losing customers to your competitors. But what…