Even the most competent and ambitious professionals stumble when trying to navigate their own personal growth, career transitions and leadership challenges. Often, progress stalls not because of a lack of…

Nav Thethi, well recognized and reputed Top DX Contributor, Executive Advisor, Podcast Host, Corporate Trainer, and Mentor. AI is not failing because the models are weak. AI is failing because…

Periods of economic turbulence can make even the most seasoned business leaders feel uneasy, worried or fearful about the future. Yet, it is precisely at such moments of uncertainty that…

The hero job role in 2026 is going to be The Strategic Integrator, regardless of the function or title. AI is no longer a future worry, it’s a present force reshaping how,…

Nav Thethi, well recognized and reputed Top DX Contributor, Executive Advisor, Podcast Host, Corporate Trainer, and Mentor. In the age of AI, the most successful leaders will innovate with heart.…

Nav Thethi, well recognized and reputed Top DX Contributor, Executive Advisor, Podcast Host, Corporate Trainer, and Mentor. In my last article, I discussed why so many AI initiatives fail to…

MIT research shows AI changes how we think. In CX, that’s a power leaders must wield with care. The Gist Imagine a customer looking for a new fitness plan online.…

Effective taxonomy management enhances digital content organization, improves user experience and streamlines CMS processes. The Gist Effective taxonomy management is crucial for organizing digital content, improving user experience, and ensuring…

While AI in email marketing can increase efficiency, it also has many risks. Here’s how a more balanced approach can help enhance engagement and results. The Gist Balancing AI use.…