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The Digital Maturity of E-Commerce: A New Playbook for Business Growth – A Podcast Summary
Episode 13: E-commerce Platform Development | The Digital Maturity Blueprint Podcast with Jas & Nav In this episode of The Digital Maturity Blueprint Series, Nav and Jas talked about how…
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CJM Journey Stages and Touchpoints: Recognizing Distinctions
We frequently use the terms “journey stages” and “touch points” when discussing how to improve the customer experience, they are easily confused but let us clear it. Though they have…
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The Key to Smarter, Sustainable, and Scalable Business with Customer-Centric Digital Models – A Podcast Summary
Episode 5: Customer-centric Digital Models | The Digital Maturity Blueprint Podcast with Jas & Nav In this episode, Jas and Nav take a deep dive into customer-centric digital models, exploring…
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Talk to Ads, Convert More: The Conversational AI Powerhouse
The emergence of conversational AI has revolutionized various industries, including digital advertising. With the power of natural language processing (NLP) and artificial intelligence (AI), these platforms have opened up new…
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Navigating the Digital Customer Experience Landscape: Solutions for Common B2B Marketing Challenges
In today’s digital age, B2B marketers face unique challenges in delivering an exceptional customer experience. The task may seem daunting, from building effective digital strategies to enhancing personalization and optimizing…
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Put Your Things Together for an Awesome Customer Experience
Great CX requires customer-centricity in business processes and a lot of great data-driven execution. “Customer Experience Is Today’s Business Benchmark,” as per Forbes. The art of crafting an awesome customer experience…
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Digital Disruption is one of the Greatest Opportunities of the Century
Digital disruption is the renaissance of the 21st century. In the new world, where transformation has transcended life, change is inevitable. Digital forces have transitioned every business model, product development,…