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Digital Talent Development — The Workforce Engine of Digital Maturity – A Podcast Summary
Episode 14: Digital Talent Acquisition and Training | The Digital Maturity Blueprint Podcast with Jas & Nav In this episode, Nav and Jas tackle one of digital maturity’s most critical…
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The Leadership Mirror: Reflecting on Boss Behaviors and Team Performance
As a boss, you directly impact your team’s performance and overall job satisfaction. It’s essential to take a moment to reflect on your leadership style and evaluate how it affects…
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What is Emotional Intelligence (EQ)?
The term “emotional intelligence,” or “EQ,” refers to the ability of a person to identify, understand, manage, and handle interpersonal relationships with empathy and compassion. EQ is becoming increasingly important…
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What is Employee Experience (EX)?
The term “employee experience” (EX) is used to describe an employee’s overall impression of their time spent in the workplace, from their interactions with supervisors and coworkers to the nature…
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What is Employee Engagement?
Employee engagement refers to a person’s emotional dedication to their employer and its objectives. Employees that are engaged are motivated, effective, and dedicated to the success of the company. What…
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An ode to the CXO by Nav Thethi
The CXO is the most crucial role within an organization. When unifying customer, employee, and product data, how can CXOs ensure that companies are taking these insights at face value…
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Struggling Through Your Digital Transformation? Prioritize Employees
Customer experience is a driving factor which is not possible to achieve without equally strong employee experience. When it comes to change in society, business, or culture, there’s always been…
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What’s Your Future of Work Path With Artificial Intelligence?
What does the future of artificial intelligence in the workplace look like for employee experience? Over last few years, artificial intelligence (AI) has become a very significant part of business…
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Building Your ‘Digital Castle’ Requires Robust Customer Engagement
The digital experience that a customer gets while interacting with the brand is one of the reasons for any company’s success in the 21st Century. Continuous tracking of user actions…