
Frequently Asked Questions
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Navigating Digital Maturity: A Blueprint for Sustainable Growth – The Podcast Series Conclusion
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Episode 15: The Conclusion | The Digital Maturity Blueprint Podcast with Jas & Nav We’ve reached the finish line of this 15-episode podcast series, capturing deep conversations on digital transformation. The insights shared here offer a practical blueprint every business leader can apply to shape more resilient, efficient, and customer-centric organizations in a rapidly evolving…
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Digital Talent Development — The Workforce Engine of Digital Maturity – A Podcast Summary
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Episode 14: Digital Talent Acquisition and Training | The Digital Maturity Blueprint Podcast with Jas & Nav In this episode, Nav and Jas tackle one of digital maturity’s most critical and often underestimated dimensions: people. Technology may accelerate digital transformation, but people’s skills, adaptability, and knowledge turn potential into real-world results. The discussion centers on…
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The Digital Maturity of E-Commerce: A New Playbook for Business Growth – A Podcast Summary
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Episode 13: E-commerce Platform Development | The Digital Maturity Blueprint Podcast with Jas & Nav In this episode of The Digital Maturity Blueprint Series, Nav and Jas talked about how e-commerce is becoming an increasingly dominant force in global markets, and businesses are not simply shifting from brick-and-mortar to online. They’re transforming entire business models,…
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Digital Marketing Strategies: A Smarter, Greener, More Efficient Future – A Podcast Summary
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Episode 12: Digital Marketing Strategies | The Digital Maturity Blueprint Podcast with Jas & Nav In this episode of The Digital Maturity Blueprint, Nav and Jas explore the real impact of modern digital marketing strategies far beyond impressions and clicks. They break down how smart digital marketing not only helps companies better engage customers but…
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Digital Supply Chain Management: Building Resilience and Efficiency – A Podcast Summary
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Episode 11: Digital Supply Chain Management | The Digital Maturity Blueprint Podcast with Jas & Nav In this episode of the Digital Maturity Blueprint series, Nav and Jas explored how digital maturity reshapes supply chain management. As global markets grow more complex and volatile, the supply chain has become not just a logistics function, but…
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CJM Journey Stages and Touchpoints: Recognizing Distinctions
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We frequently use the terms “journey stages” and “touch points” when discussing how to improve the customer experience, they are easily confused but let us clear it. Though they have different functions, both are essential to a customer journey map (CJM). To connect with your audience, you must comprehend how they differ and complement one…
