Nav Thethi

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  • June 19, 2025

    Digital Supply Chain Management: Building Resilience and Efficiency – A Podcast Summary

    Episode 11: Digital Supply Chain Management | The Digital Maturity Blueprint Podcast with Jas & Nav  In this episode of the Digital Maturity Blueprint series, Nav and Jas explored how…

  • June 3, 2025

    CJM Journey Stages and Touchpoints: Recognizing Distinctions

    We frequently use the terms “journey stages” and “touch points” when discussing how to improve the customer experience, they are easily confused but let us clear it. Though they have…

  • May 22, 2025

    From Experiment to Execution: The Role of Innovation in Modern Business – A Podcast Summary

    Episode 10: Digital Innovation and R&D | The Digital Maturity Blueprint Podcast with Jas & Nav Innovation has become a cornerstone of digital maturity—going beyond product development to influence how…

  • May 21, 2025

    Opening Up New Horizons: The Advantages of Customer Journey Mapping

    Knowing how consumers engage with your brand at each touchpoint is more crucial than ever in the customer-first world of today. From early awareness to post-purchase involvement, Customer Journey Mapping…

  • May 15, 2025

    Why Digital Governance and Compliance are the Backbone of Sustainable, Efficient, and Trustworthy Digital Transformation – A Podcast Summary

    Episode 9: Digital Governance and Compliance | The Digital Maturity Blueprint Podcast with Jas & Nav In this episode, Nav and Jas explore the often overlooked topic of Digital Governance…

  • May 8, 2025

    Cybersecurity in Digital Transformation: The Business Imperative You Can’t Ignore – A Podcast Summary

    Episode 8: Cybersecurity Measures in DX | The Digital Maturity Blueprint Podcast with Jas & Nav In this episode, Jas and Nav tackle a critical yet often underestimated pillar of…

  • May 1, 2025

    Integration of Emerging Technologies: Balancing Innovation, Efficiency, and Customer Centricity – A Podcast Summary

    Episode 7: Integration of Emerging Technologies | The Digital Maturity Blueprint Podcast with Jas & Nav In this episode, Jas and Nav explore how emerging technologies like AI, IoT, and…

  • April 24, 2025

    How Data-Driven Decision-Making Powers Sustainable, Efficient, and Personalized Business – A Podcast Summary

    Episode 6: Data-driven Decision Making | The Digital Maturity Blueprint Podcast with Jas & Nav In this episode, Jas and Nav dive deep into one of the most critical yet…

  • April 17, 2025

    The Key to Smarter, Sustainable, and Scalable Business with Customer-Centric Digital Models – A Podcast Summary

    Episode 5: Customer-centric Digital Models | The Digital Maturity Blueprint Podcast with Jas & Nav In this episode, Jas and Nav take a deep dive into customer-centric digital models, exploring…

  • April 10, 2025

    How Digital Culture & Workforce Drive Sustainable, Profitable, and Customer-Centric Businesses – A Podcast Summary

    Episode 4: Digital Culture & Workforce | The Digital Maturity Blueprint Podcast with Jas & Nav In this episode, Jas and Nav explore one of the most underrated but powerful…

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