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What is Employee Engagement?
Employee engagement refers to a person’s emotional dedication to their employer and its objectives. Employees that are engaged are motivated, effective, and dedicated to the success of the company. What…
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Your MarTech is Not What You Think
Any marketing plan’s overarching concept remains to expand customer participation at every touchpoint. Discovering the value of a consumer over time is a proven approach to achieving marketing success. In…
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Are pseudo metrics taking over and driving CX strategies?
Tying metrics to system strategy is a loophole in your organisational architecture. The perils of blindly using it can result not only in unaligned digital experiences, but also damage your…
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Put Your Things Together for an Awesome Customer Experience
Great CX requires customer-centricity in business processes and a lot of great data-driven execution. “Customer Experience Is Today’s Business Benchmark,” as per Forbes. The art of crafting an awesome customer experience…
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Panel speaker at Digital Confex conference – Beyond Digital
Conference: Beyond DigitalDate: August 30-31 5, 2022 Topic: Transformation of Digital Landscape – Focus on Your AudienceSocial Media and transformation of the digital marketing landscape. Other Panel Speakers:
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What’s Your Future of Work Path With Artificial Intelligence?
What does the future of artificial intelligence in the workplace look like for employee experience? Over last few years, artificial intelligence (AI) has become a very significant part of business…
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Unveiling digital transformation and effective strategies | Nav Thethi
10 years is quite a break. A lot have changed in the meantime. A thing that hasn’t changed is, my curiosity! These days, I’m curious about customer digital experience. I’m…
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