The Nav Thethi

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November 30, 2022

Silence of the Customer is louder than Voice of the Customer

Amid the growing dialogues about digital experience, your customer data has the power to make or break your business. But what happens when your customer goes silent on the data?…
October 20, 2022

Featured on DIGI Magazine – The Cover Story

I got featured on the cover of DIGI magazine’s very first edition in this month of October 2022. This happened after I worked with DigitalConfex at an event where I…
October 5, 2022

Panel Speaker at #DMWF North America

Conference: #DMWF North America 2022 (Digital Marketing World Forum) Date: October 5, 2022 Location: Santa Clara Convention Center Discussion Topic – Exploring the importance of customer-centric approaches to strategies in…
September 18, 2022

An ode to the CXO by Nav Thethi

The CXO is the most crucial role within an organization. When unifying customer, employee, and product data, how can CXOs ensure that companies are taking these insights at face value…
August 30, 2022

Panel speaker at Digital Confex conference – Beyond Digital

Conference: Beyond DigitalDate: August 30-31 5, 2022 Topic: Transformation of Digital Landscape – Focus on Your AudienceSocial Media and transformation of the digital marketing landscape. Other Panel Speakers:
July 15, 2022

Understand Your Customers & Open Up a Gold Mine

Some modern-day products were well ahead of their time. The personal computer (now branded as desktops) or portable phone (smartphones) are some examples of peerless products that come to our…
June 15, 2022

5 marketing take-aways from the success of Sidhu Moosewala

We recently lost a legendary singer, “Sidhu Moosewala“, who from a small village in Punjab, India, in merely 5 years became an international sensation. On May 29th, 2022, he was…
June 9, 2022

Digital Disruption is one of the Greatest Opportunities of the Century

Digital disruption is the renaissance of the 21st century. In the new world, where transformation has transcended life, change is inevitable. Digital forces have transitioned every business model, product development,…
May 16, 2022

Growing Data Privacy Concerns in the Age of Digital Transformation

Data is the new currency in the age of digitization, and data sharing only enhances customer experience. Data is the new currency in the age of digitization. The exchange of…
May 12, 2022

Building Your ‘Digital Castle’ Requires Robust Customer Engagement

The digital experience that a customer gets while interacting with the brand is one of the reasons for any company’s success in the 21st Century. Continuous tracking of user actions…

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