Nav, Author at The Nav Thethi

March 2, 2023

Your MarTech is Not What You Think

Any marketing plan’s overarching concept remains to expand customer participation at every touchpoint. Discovering the value of a consumer over time is a proven approach to achieving marketing success. In…
March 2, 2023

Hit on Customers’ Dopamine to Create Digital Experience More Personalized

Better customer retention and higher levels of consumer engagement can be attributed to personalization. Businesses may take advantage of consumers’ increasing desire for one-of-a-kind experiences by first mastering the underlying…
February 14, 2023

Featured in SiliconIndia Cover: A Recognition of Leadership and Global Contribution

In its February 2023 edition, SiliconIndia Magazine spotlighted influential leaders shaping industries across the globe, and it was an honor to be featured among professionals driving meaningful transformation. The issue highlighted individuals…
February 13, 2023

Chosen as Top CX Influencer by CXM Community

CXMStars Top CX Influencer 2023 is an yearly contest conducted by CXM.co.uk to recognize and honor top 24 influencers and rank them by their activities, presence in community, and contributions…
February 1, 2023

Featured on Silicon India Magazine with the Cover Story

Featured on SiliconIndia Magazine cover. Key points during my conversation:The upcoming leaders should remain aware of VUCA (volatility, uncertainty, complexity, and ambiguity). In the past few years, the market dynamics are…
January 19, 2023

Nominated at CXMStars™ 2023 – Top CX Influencer by CXMagazine UK

This is super feeling to be nominated among Top CX Influencers by 2023 CXMStars™! Below you can find all of the 2023 nominees that are up for this competition. Ana…
January 16, 2023

Are You Measuring Your Martech Correctly? Really?

The goal of composable digital experience platforms (DXPs) is to unify the customer and employee digital technology experiences that lead to impact. “The marketing technology budget in the United States…
December 23, 2022

My Composable DXP article is picked up among top 10 of 2022

With 2022 coming to a close, its that time of the year where we look back at the digital experiences stories that resonated the most with our audience. The digital…
December 18, 2022

Are pseudo metrics taking over and driving CX strategies?

Tying metrics to system strategy is a loophole in your organisational architecture. The perils of blindly using it can result not only in unaligned digital experiences, but also damage your…
December 7, 2022

Cracking Tomorrow’s CX Code – A Research Study

Real-time customer intelligence for exceptional experience. It’s no secret that the last few years have upended the way customers want to interact with companies. Digital engagement has led to higher…

The Nav Thethi

Nav

Your MarTech is Not What You Think

Hit on Customers’ Dopamine to Create Digital Experience More Personalized

Featured in SiliconIndia Cover: A Recognition of Leadership and Global Contribution

Chosen as Top CX Influencer by CXM Community

Featured on Silicon India Magazine with the Cover Story

Nominated at CXMStars™ 2023 – Top CX Influencer by CXMagazine UK

Are You Measuring Your Martech Correctly? Really?

My Composable DXP article is picked up among top 10 of 2022

Are pseudo metrics taking over and driving CX strategies?

Cracking Tomorrow’s CX Code – A Research Study

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